Project Manager, Pharmaceutical Sales

Torrance, CA
Jul 09, 2018
Required Education
Bachelors Degree
Position Type
Full time

Bachem. Pioneering Partner for Peptides

Bachem is a listed technology-based company focused on peptide chemistry. The company provides a full range of services to the pharma and biotech industries. It specializes in the development of innovative, efficient manufacturing processes and the reliable production of peptide-based active pharmaceutical ingredients. A comprehensive catalog of biochemicals and exclusive custom syntheses for research labs complete the service portfolio. Headquartered in Switzerland with subsidiaries in Europe and the US, the group has a global reach with more experience and know-how than any other company in the industry. Towards its customers, Bachem shows total commitment to quality, innovation and partnership.

Job Summary:

The Project Manager (PM) is responsible for the coordination and proactive management of ongoing active pharmaceutical ingredient manufacturing campaigns for Bachem customers in the biotechnology and pharmaceutical industries.  The PM reports in to the Senior Project Manager, and liaises externally with the customers as well as internally with Bachem Sales and site-specific Operations (QC, QA, Logistics, and Production) teams to ensure that the clients’ milestones and deliverables are met.  

Essential Functions and Responsibilities:

  • Proactively and simultaneously manage multiple (5+) generic and new chemical entity (NCE) drug substance manufacturing projects at Bachem Americas for non-GMP, clinical and commercial GMP use
  • Ensure that project deliverables and timelines are met as stipulated in customer purchase orders and agreements/contracts (Non-Disclosure Agreement, Master Supply Agreement, Quality Agreement, Developmental Agreement, Statement of Work)
  • Once project is completed, perform closing activities such as shipping, storage, and invoicing of product
  • Interface with project management functions at other Bachem manufacturing sites (Vista, CA and Bubendorf, Switzerland) to track progress of projects ordered within the Americas
  • Consistently communicate timely and project progress updates and/or issues to customers via email and teleconferences
  • Effectively manage customer review, approval and delivery (where applicable) of manufacturing-related documents (batch records, analytical method and validation protocols/reports, CofA’s, and release specifications)
  • Facilitate in project-related discussions both internally and externally and generate meeting notes and action items
  • Serve as liaison between customer contacts and technical staff at Bachem manufacturing sites
  • Provide feedback internally on project-related proposal requests as needed
  • Update Enterprise Resource Planning (ERP) and CRM software to reflect real-time project status/requirements
  • Schedule, organize, and document customer visits (technical and quality/audit-related) to manufacturing sites
  • Collaborate with Contract Manager to ensure the feasibility of compliance within all contracts and agreements
  • Maintain close communication with Sales Team to ensure they are kept informed on project interactions with customers
  • Communicate monthly project status, closing, and financials to Bachem upper management
  • Participate in sales process whenever needed
  • Assist/train sales force and other key personnel in manufacturing capabilities and associated services
  • Special projects will be assigned on occasion
  • Travel may be required as business demands dictate

Minimum Qualifications:


  • Minimum B.S. in Science (Chemistry, Biochemistry, Biology or similar) field
  • 3-5 years pharm/biotech experience
  • 1-3 years of project management experience
  • 1-2 years in customer-facing role, such as Sales, consulting, or Project Management in the pharma, biotech or medical device industry
  • Ability to understand financial aspects of customer accounts (Payment terms, pre-payment requirements, forecasting)
  • Excellent computer skills, especially MS Office, CRM (Salesforce), Master Control, Document-sharing (SharePoint, ShareFile), ERP (SAP, Lawson M3), Online and video-conferencing meetings (WebEx); MS Project
  • Excellent written and oral communication skills
  • Ability to effectively organize, multitask, and work in a fast-paced, deadline driven work environment
  • Ability to communicate in a proactive and solution-focused manner, including keeping management aware of potential issues
  • Detail oriented with the ability to troubleshoot and resolve problems
  • Ability to work independently and manage one’s time
  • Communicate effectively and ability to function well in a team environment


  • PMP certification
  • 1-3 years laboratory, laboratory-related, and/or cGMP laboratory experience
  • Peptide, small molecule, oligonucleotide, or recombinant protein manufacturing experience
  • FDA and/or Global Regulatory and compliance experience
  • CMO or CRO experience
  • Knowledge of Chemistry, Manufacturing, and Controls (CMC) documents having to do with IND and NDA filings
  • Knowledge of packaging and shipping of drug substances domestically and/or internationally
  • Familiarity with drug substance characterization analysis (HPLC, UPLC, LC-MS, MS, GC-MS, AAA, CHN)

What We Offer

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:

  • Full range of health benefits including medical, dental, vision and long-term disability
  • 401(K) Safe Harbor Plan (3% company contribution, 100% vested)
  • iPay Incentive Plan
  • 11 Paid Company Holidays, Personal Time, Sick Leave and Vacation Time
  • Travel to Switzerland for certain key positions
  • Company sponsored events! (Summer BBQ and Holiday Party)
  • Generous product discounts

Our Values

Bachem recognizes that highly motivated and well-qualified employees are its most important asset. The competence, motivation and performance of individuals and the team are key to the development and long-term success of our business. We therefore strive to attract, retain and develop talented and committed people to all of our Group Companies. Bachem ensures equal opportunities for its employees and will not tolerate any discrimination.

Physical Requirements:

This position requires the employee to regularly stand, walk, sit and talk or hear. The employee must also be capable of writing, using a computer keyboard, telephone and related office equipment.  The ability to lift up to 25 lbs. is required. 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental Conditions:

Within the facility, the employee will experience normal office conditions with a well- lighted work area and minor noise from standard office equipment. Occasionally the employee will experience unpleasant odors from the manufacturing facility. On a daily basis, the employee will visit the manufacturing facility several times. Lab coat and goggles will be required for these visits. The employee will constantly experience laboratory hazards. Very occasionally, the employee will be called upon to address emergency situations.