Bristol-Myers Squibb Company

Medical Communications Manager for Leukemia

Princeton, NJ, US
Jun 24, 2018
Required Education
Position Type
Full time
Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. Driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

  • Analyzes and interprets scientific data to update or develop comprehensive, balanced, credible and accurate documents that comply with applicable laws, regulations, guidance and BMS policies and procedures, and are used to appropriately respond to inquiries from health care professionals.
  • Manages and prioritizes multiple projects, provides solutions to complex problems, and delivers complete and accurate content and information within deadlines.
  • Interprets and implements BMS standards for medical review and approval of items such as BMS medical reactive resources and other communication materials
  • Evaluates and contributes to Medical Information processes by partnering with the US Contact Center (PPD) for responding to unsolicited inquiries to ensure all US customer inquiries are handled with speed, quality and accuracy with adequate customer service.
  • Ensures US Contact Center agents are adequately trained on new scientific data and messaging.
  • Appropriately represents BMS at medical conferences and responds to unsolicited inquiries from health care professionals with accurate and balanced information.
  • Works effectively as a member of the Medical Matrix Team by contributing to development of the Medical Brand Plan, conducting medical surveillance of inquiries, communicating insights and trends and contributing to the identification and resolution of unmet medical needs.
  • Develops and maintains a high level of knowledge in the respective therapeutic area(s) to provide high quality medical communication support.
  • Champion the standardization of medical content to streamline creation, distribution and curation of content while eliminating redundancies in resource utilization and number of deliverables.
    • Ability to distinguish between the needs of different customers i.e. content for field medical training vs. content for reactive use with external customers and appropriately produce content
  • Responsible for representing US needs; determines extent of global content available for use in the US, and ensures local customization or de novo content generation needs are met with speed and quality.
  • Fosters collaborative relationships with academic and clinical experts, publishers, medical associations & other relevant stakeholder groups.
  • Manages 3rd-party providers to ensure the timely delivery of quality publications and scientific content.
  • Adheres to current BMS medical, legal, regulatory, and compliance standards and understands the implications of non-compliance.
  • Maintains awareness of current industry practices that pertain to Medical Communications such as Medical Information and Publications.
  • Ensuring compliance with internal and external standards and models good publication practices and principles among authors and internal publication stakeholder community ensuring all publications are being authored, written, and reviewed according to GPP3 and BMS processes.
  • Complies with the reporting of adverse effects and product complaints to BMS Worldwide Safety and Surveillance.
  • PharmD, MD, PhD preferred with minimum of 2-3 years of experience in clinical practice or pharmaceutical industry.
  • Relevant residency/fellowship preferred.
  • Experience responding to unsolicited inquiries from health care professionals by collecting, analyzing, interpreting and providing specific clinical/scientific data that is requestor-focused.
  • Experience with all aspects of scientific publication strategy, planning and execution would be an advantage.
  • Exposure to the pharmaceutical and health care industry.
  • Understands the needs of health care professionals and demonstrates an understanding of pharmaceutical industry regulations.
  • Understanding of good publication practices and guidance (GPP3, ICMJE), Sunshine Act, Pharma Code of Conduct, and other guidance related to post-marketing practices and scientific data communication.
  • Demonstrated ability to manage various projects, solve problems, deliver on commitments, and work with multidisciplinary teams.
  • Knowledge and experience in oncology disease states and treatment options.
  • Strong interpersonal, scientific/medical written and verbal communication skills required with exceptional time management skills are required for this global position
  • Working knowledge of Microsoft Suite applications and familiarity with publication management tools & systems (Datavision).
  • Ability to travel domestically and internationally