Coordinator, Employee Service and HR Operations

Tarrytown, New York, US
Jun 08, 2018
Required Education
Associate Degree
Position Type
Full time
Position Summary

Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases.

Supports service delivery enterprise-wide (except Rensselaer site). Incumbent is accountable for data accuracy and data integrity. Must be proficient and well-versed in all aspects of administration for human capital management systems. Reports into the functional leader for Service Delivery. Provides support in the following areas:
• Data Integrity – accuracy and completion across HR Employee Lifecycle (Pre-onboard, On-board, Maintenance, Off-board)
• Self Service Transaction Verifications
• Central mailbox – fulfillment
• Metrics
• Voice of Customer Delivery/Continuous Improvement

Data Integrity
• Enters data and oversees high volume of electronic records related to pre-onboarding, onboarding, status changes, and off boarding
• Audits and reviews the work of other colleagues and is able to provide recommendation for corrective action (includes all separated employee files)
Technology, Tools, Systems/Applications
• Supports the EDM (Electronic Data Management) project - in development stages
• Prepares paper files for new hires
• Participates and may be assigned to HCM (ORACLE) missing data/data recovery projects for continuous improvement
• Enters data, makes changes, and accesses other applications such as Guardian system for I-9 and E-Verify, Applicant Tracking System, Background Check application
• Uses various tools (V-Look Ups etc.)
Self Service Transaction Verifications –
• Manages various validation processes related to name changes and education
Metrics, Reporting and Research
• Able to generate reports as needed from applicable HR systems
• Tracks Metrics on transactions
• Conduct best practices research – to maintain and provide expertise
Voice of Customer Delivery/Continuous Improvement
• Resolves problems and strives towards continuous improvement / process related activities on a wide variety of HR processes, issues, or projects. May provide input in the preparation and updating of procedural documents and training guides
• Responds effectively to employee and manager inquiries related to pre-onboarding, onboarding, status changes, and off-boarding through shared mailboxes, phone, email, walk-ups
• Responds to requests related to HR policies, procedures and processes, routine HR questions including, but not limited to benefits, payroll, vacations
• Redirects employees to appropriate contacts and subject matter experts
• Meets SLA requirements and responds effectively to requests in a timely and accurate manner; knows when to escalate problems effectively as needed
• Provides support to broad-based HR operational programs where assigned
• Liaises with Talent Acquisition team to ensure candidate paperwork is completed and closed out
• Standing Alone
• Expertise and experience in other human resources functions is a plus.
• Ability to prioritize work
• Strong Organizational skills
• Deep subject knowledge of HRIS Systems ( i.e. Oracle/People-soft)
• Problem solving skills
• Ability to establish, build, and maintain positive working relationships and collaborative partnerships with members of the HR function and other internal/external partners
• Ability to process large quantities of detailed information with high levels of accuracy
• Proficiency with Microsoft Word, Excel, PowerPoint and SharePoint preferred.
• Must be able to navigate all systems with high level of proficiency.

• Associates Degree, Bachelors Degree Preferred
• 7+ years' experience in administrative related role including 3-5 years in records and data management

This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business.

To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Requisition Number: 13560BR