Finance Manager, Demand Planning
The objective of the US Demand Planning team is to monitor and maintain the stability of Abbvie product in the U.S. supply channel, ensure the equitable allocation of product to customers and provide business insights on product purchase trends across Abbvie's key brands. The primary areas of focus for the Demand Planning organization are to interact with key stakeholders involved in both the production and order fulfillment of product in the Abbvie supply chain, administer Wholesaler Distribution Service Agreements, provide forecast and wholesaler purchase trend insights on “to-market” brand performance, continually assess wholesaler buying patterns & financial impacts, monitor pharmacy downstream buying behavior and assist the commercial teams by bringing quantitative context to product supply issues and distribution challenges. The Manager, Demand Planning is responsible for reviewing wholesaler product orders and analyze vs. historical trends of product purchased and sold to downstream customers - ensuring the proper allocation of product into the marketplace and the corresponding inventory days on-hand held at the respective wholesaler. The Manager must have a strong knowledge of the business environment across his/her area of responsibility and must objectively determine the impact of changing business conditions on the order fulfillment process. In order to assess these events and their potential impacts, the Manager must have a strong working knowledge of a number of other technical areas, including financial modeling, data organization, AbbVie's distribution network and contract administration. The Manager must have the ability to communicate concisely and proactively, while establishing effective cross functional relationships with Trade, Customer Service, Transportation, Warehousing, Forecasting and Operations. The ability to communicate with this diverse team, assimilate the information from these teams and then concisely communicate assumptions and recommendations is paramount. In addition, the position will regularly communicate directly with external wholesale customers. Key Responsibilities Include: Wholesaler Order Fulfillment: Perform review of product orders vs. historical customer purchase trends, customer inventory DOH levels of the brand and internal availability of product. The process may involve communication with Customer Service, Trade, Warehousing or Transportation before product is prepared for shipment and subsequently delivered. Must possess the ability to quickly reach out to stakeholders, build consensus and execute under tight timelines. Administration of Wholesaler Distribution Service Agreements (DSA): Per contract terms, calculate wholesaler business performance in the categories of purchase stability behavior, inventory DOH levels, order fulfillment rates to downstream pharmacy customers and timely submissions/accuracy of product movement data submitted via EDI. Actual performance vs. these defined metrics are computed weekly and presented to the wholesaler monthly in a prepared presentation package. Communication of performance must be clear and concise with full command of the subject matter and data used in calculating performance. Commercial Insights: This position will provide supply channel analytical support to brands sold in the U.S. and provide weekly insights to Commercial Forecasting of “to-market” sales performance. The incumbent must be proactive in originating, informing, participating in, and executing the analyses necessary to effectively provide impactful insights to the business. The Manager must be flexible, adapt to changing priorities, demonstrate persistence in following through, and be able to make timely decisions/recommendations based on data. The integrity and validity of financial information is critical to the organization in making timely and informed business decisions in this function. Therefore, high attention to detail, performing quality control reviews for data integrity, completeness and accuracy are critical in all areas of responsibility in this position. Basic:
- This position requires a professional background of analytical/process oriented education and customer focused experience to serve as an internal leader and resource to U.S. Commercial management.
- A Bachelors' degree in Accounting, Finance or general business is required and a CPA or CMA is a plus, as the incumbent is responsible for assessing the impact of business decisions and planned commercial activities. Knowledge of financial problem solving & analysis, translation of data into actionable business recommendations, data trending, logistics, and the wholesale/retail trade are essential to success in this position.
- 7-10 years overall business experience, preferably in a pharmaceutical environment. Overall business experience to include 6-8 years of commercial finance, cost accounting, auditing, financial reporting or financial planning and analysis is required. Strong Microsoft Excel skills, SAP/TM1, forecast modeling/scenario planning experience, data presentation skills and previous experience with PowerPoint is preferred.
- Problem solving and integrity are key competencies of this position. Issues encountered require clear analytical thinking combined with experienced judgment as well as the ability develop clear conclusions and recommendations regarding business opportunities and challenges. The ability to learn & understand the distribution channel is critical in addition to working across various functional areas to develop action plans and execute. Deadlines are often tight and expectation of precision/accuracy high, therefore, the ability to prioritize and quickly understand issues/assess data is core to the position.