Clinical Support Specialist - Hematology Non-Hodgkin's Lymphoma Great Lakes

North Detroit, MI, United States
Apr 16, 2018
Required Education
Bachelors Degree
Position Type
Full time
Your tasks and responsibilities

The primary responsibilities of this role, Clinical Support Specialist, are to:

  • Strategic Planning:
    • Partner closely with area hospital and community-based practices to ensure positive customer experiences with Hematology products through providing initial and ongoing clinical support;
    • Identify barriers to on-label brand use;
    • Develop strategic plan and implementation of area growth strategy;
    • Leverage clinical educational offerings and collaborates with sales specialists to achieve franchise objectives;
    • Obtain and maintain full proficiency in disease state, product and business knowledge to support the needs of accounts and the sales team;
    • Serve as disease and product expert to sales training and field force;
  • Commercial Key Opinion Leader Development:
    • B uild productive work relationships externally;
    • Cultivate strategic, long term, productive relationships with Nursing KOLs and mid-level providers in Hematology Oncology;
    • Develop primary strategy and pull through initiatives for targeted hospitals and large accounts;
    • Has strong platform skills and persuasive communication abilities;
  • External Business Liaison:
    • CSS serves as a liaison, educator and promotional conduit to Hematology/Oncology customer base;
    • Ability to educate, persuade and articulate favorable position for Oncology product portfolio;
    • Take the lead on project development initiatives;
    • Strong ability to problem solve;
    • Compliantly liaises with regional Medical Science Liaison;
    • Provide Key Opinion leaders feedback to Marketing Committee;
  • Business Results Orientation:
    • Disseminate approved product education and communicates favorable positioning for products;
    • A key contributor to revenue generation;
    • Provide support for clinical initiatives, execute a territory business plan and team tactical plan supporting business needs;
    • Compliantly work with field commercial representatives to ensure healthcare provider education and support is provided in time sensitive fashion;
    • Strong persuasive communication skill set;
    • Strong self- starter;
    • Interpersonal skills;
    • Excellent presentation and platform skills;
    • Demonstrated strong and concise business acumen;
    • Establish and maintain relationships with local/regional/national societies (i.e. ONS, ASH, ASCO, JADPRO and or relevant advocacy groups i.e. LLS).
  • Coaching and Leadership:
    • Identify potential barriers to on-label brand use of products;
    • Generate new prescriber base for product;
    • Develop and leverage customer partnerships into strong value proposition;
    • Proven self- starter and strategic planner;
    • Demonstrate leadership and understanding of reimbursement, healthcare trends and public policy;
  • Educator:
    • Develop strong internal relationships with brand team, sales training, market research, CGC, sales leadership, and sales team;
    • Serve as education conduit to Oncology/Hematology Specialists and Regional Managers;
    • Expert in promoted product knowledge;
    • CSS works in a collaborative team environment in a leadership capacity.

Who you are

Your success will be driven by your demonstration of our LIFE values. More specifically related to this position, Bayer seeks an incumbent who possesses the following:

Required Qualifications:

  • Current license in nursing - Registered Nurse, Bachelor's of Science in Nursing, Nurse Practitioner, Advanced Practice Nurse;
  • Oncology certification nurse preferred (OCN);
  • Minimum of three to five (3-5) years of Hematology/Oncology clinical experience, sales experience a plus;
  • Clinical acumen - possesses significant expert knowledge in hematology field and keeps current: applies knowledge successfully to meet role expectations. A written and verbal certification will be required upon hiring;
  • Background in performing nurse education and delivering presentations in both small group and large group settings;
  • Must be able to handle extensive travel requirements (50-75%);
  • Strong interpersonal skills, with demonstrated effectiveness working independently and on cross-functional teams.

Preferred Qualifications:

  • Established relationships with institutions and or hospitals in territory;
  • Understanding of hospital based hematology/oncology departments;
  • Previous pharmaceutical industry experience;
  • Project management experience.


Your application

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Country: United States
Location: MI-North Detroit, MI-South Detroit, MN-Minneapolis, IN-Indianapolis, IL-Chicago