Solutions Delivery Lead

Lake County, Illinois, USA
Apr 12, 2018
Required Education
Bachelors Degree
Position Type
Full time
Lead larger more complex technology deployments in support of global desktop management.
Manages and provides expertise/advice on the complete SLC of technology deployment projects. Applies IT and business knowledge to formulate a solution for a business/client problem.

Works directly between IT and various business/client areas in support of global desktop management technology deployments. Direct/Lead sub-teams on various phases of technology deployments on larger scale more complex technology deployments. Lead cross divisional enterprise wide evaluation of new technology solutions/strategy that pertains to future-state desktop software strategy. May have direct supervisor responsibilities. Provide leadership and guidance to team members by conveying business strategies, while striving for measurable results.


Key Responsibilities Include:

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Follow Best Practices and identify process improvements.
  • Define business requirements for large more complex technology deployments; translation of requirements into appropriate IT desktop solutions.
  • Perform work using existing standards, methodologies, tools and processes, understand other software/business processes relationship to each other.
  • Develop Project Charter, project plans, project work plan (WBS), communication plan, training plan and current and future process maps and all other project deliverables determined by management.
  • Communicate project progress to all appropriate stakeholders. Also, provide project status reports for all active technology deployment projects semi-monthly. Prepares, assist in development and may conduct client training. Complete projects/ tasks within time and budget constraints. Document and mitigate technology deployment project issues and risks.
  • Effectively monitor and control project scope and budget. Escalate when appropriate to management. Identifies and implement process improvements.
  • Partner/collaborate with IT and clients. Build good working relationship with clients; readily resolve issues.
  • Clear understanding of the goals and executing to deliver goals within designated timeline. Determines technology deployment project requirements, objective and scope and the development of project work plan and other required project deliverables. Monitor and control projects.
  • Provides guidance and direction to direct staff. Guides the effort of less experienced staff.



  • Bachelor's Degree.
  • At least 5, typically 7 or more years of experience.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled