National Trainer - Immunology Patient Outreach

Employer
AbbVie
Location
Lake County, Illinois, USA
Posted
Apr 06, 2018
Ref
1801619
Discipline
Science/R&D, Immunology
Required Education
Bachelors Degree
Position Type
Full time
Purpose:
Supports Immunology Patient Outreach Franchise organization in the design and delivery of training solutions to a field team organization. Accountable to ensure that adherence to vision of providing an enhanced patient experience is represented in all training programs and solutions. Key Responsibilities Include:
  • Designs, develops, and delivers learning solutions that increases effectiveness and credibility of participants by adhering to adult learning principles and sound training design.
  • Demonstrates the ability to effectively address challenges in the classroom setting (i.e. behavioral, over-achievers, low performers) so that the entire class can benefit and learn.
  • Provides candid and specific verbal performance feedback including a plan for improved performance throughout the training.
  • Actively sets mutual expectations with key stakeholders, including the field and home office groups, so that trusted working relationships are constructive and productive.
  • Demonstrates and applies knowledge of all Business Partners (e.g. marketing, field leadership) businesses, strategies, and links solutions to defined business partner/brand strategies in the classroom, at meetings, and in the field.
  • Helps develop Guest Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback and acts as a mentor to other National Sales Trainer maintaining positive peer-to-peer relationships.
  • Demonstrates ability to build relationships with third parties using good negotiation skills.
  • Demonstrates ability to develop and execute plans in an independent environment
Qualifications Basic:
  • Bachelor's degree required.
  • Advanced knowledge and exposure to science or health sciences is necessary to successfully develop training content that develops pharmaceutical product knowledge.
  • Knowledge of applicable regulations and standards affecting Pharmaceutical products.
  • 3 years of field sales experience or patient support service experience with a proven high performing track record and strong understanding of what drives success in a commercial organization.
  • Demonstrated ability to work with a variety of individuals at all levels of management, both in the field and in marketing to gain consensus on training program development and delivery.
  • Learning agility to adapt to new products, markets, and develop innovative approaches.
  • Ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization.
  • Demonstrated ability to be adaptable to changing work environments and responsibilities.
  • Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled