Field Application Scientist

Boston, Massachusetts (US)
Mar 02, 2018
Sales & Service
Required Education
Bachelors Degree
Position Type
Full time


We are currently seeking an outstanding Field Applications Scientist based in the greater Boston area to provide exceptional sales and customer support for our revolutionary protein analysis instrumentation. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families. A strong background in immunoassays/proteomics is needed, along with the ability to communicate technical information to varied scientif+ic audiences. The ideal candidate is an energetic, dependable and enthusiastic team-player, who’s savvy about innovative technology.

Key Responsibilities

  • Empower scientists by training on instrument use, assay development and data analysis for ProteinSimple’s Simple Western and Biologics instruments and software
  • Develop and nurture positive relationships with customers in assigned territory
  • Foster increased product usage; support sales efforts through technical presentations and product demonstrations
  • Accompany Sales Representatives in customer laboratories to provide technical and applications assistance
  • Provide post-sales assay development and troubleshooting support for customers in-person, via phone and email
  • Travel to customer laboratories to provide support
  • Contribute customer feedback to marketing, product development and software teams
  • Assist in creation and review of technical literature and training resources
  • Create and maintain customer support information using our CRM (SalesForce)
  • Communicate effectively with customers and team members


•                 Previous hands-on experience with immunoassays and protein characterization assays is required

•                 Strong understanding of various protein analysis techniques including western blots, ELISAs, FACS, capillary electrophoresis, isoelectric focusing, HPLC and particle characterization is desired

•                 Substantial knowledge of current scientific literature and life science methods and applications

•                 Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus

•                 Ability to multi-task and prioritize is required

•                 Excellent time management, organizational, verbal and written communication skills

•                 Outstanding problem solving and interpersonal skills

•                 5+ years of experience in a life science field


Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science and 5years experience. MS/PhD and Field Applications Scientist experience is preferred.

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