Senior Manager, BTS Strategy & Business Management Office

Lake County, Illinois, USA
Feb 20, 2018
Required Education
Bachelors Degree
Position Type
Full time
This position is a critical enterprise leadership role in AbbVie's Business Technology Solutions (BTS) organization, as part of the IT Strategy and Business Management Office organization. The Sr. Manager, Strategy & Business Management Office will support strategic planning and continuous improvement efforts through the use of metrics and data. Business outcome is to measure BTS's performance, develop insights related to industry trends and benchmarks, and drive opportunities for improvement.

Key Responsibilities Include :
  • Develop a strategy and roadmap for BTS analytics and establish Monthly Management Business Reviews (MBR) with Executive BTS Leadership team.
  • Develop and manage a CIO dashboard and regular releases to track operations and finance metrics against external benchmarks and stated business objectives.
  • Working with Finance, Infrastructure, Security, Service Management, etc., to define a plan and frequency for industry benchmarking. Responsible to drive the initialization of yearly benchmarks and reporting as part of MBR process, including status of open action items.
  • Run monthly MBRs with Executive BTS leadership team and develop insights for discussions with executive BTS leadership.
  • Establish BTS metrics governance team to drive maturity from operational to predictive and enabling metrics.
  • Work closely with the BTS Finance organization to support initiatives targeting cost optimization from planning through execution. Inform and influence cost-savings initiatives.
  • Working across BTS, evaluate IT policies and standards to support initiatives targeting improvements to BTS operating model, services and on-going costs (ex. process improvements in desktop software and device management).
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Qualifications : Basic:
  • Bachelor's degree in Business, Computer science or related discipline required. MBA preferred.
  • At least 10 years of experience in project management, business systems analysis, software development or deployment.
  • Key competencies include: knowledge of pharma industry, preferably in IT. International mindset and enterprise thinking with ability to build credibility within the organization. Strong communication skills. Expertise in development and implementation of processes for metrics collection and reporting.
  • Must be comfortable with ambiguity; demonstrate problem solving and creative thinking skills, and ability to develop models and reporting dashboards.
  • People leadership including performance management and development.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled