Zipnosis Launches Surgical Care Module to Help Save Time with Online Post-Operative Visits

Published: Apr 11, 2018

MINNEAPOLIS, April 11, 2018 /PRNewswire/ -- Zipnosis, a leading virtual care company, today announced the launch of Surgical Care, the latest platform expansion that allows patients to receive post-operative care from the comfort of their homes. This module represents a new direction for the overall platform, which still maintains a focus on episodic, urgent care conditions, and is the next step toward growing the solution to meet a wider variety of clinical needs while continuing to improve access to care.

Surgical Care offers hospitals and surgical centers the ability to shift routine in-person post-operative visits to an online access point, saving time for both the surgical team and patients. Surgical teams also have the option to add online visits between in-person visits as a means of ensuring post-operative care compliance to help improve patient recovery. Since most surgeries are reimbursed as a bundled payment, virtual visits are a cost-effective option for post-operative care.

"To help health systems address a broader variety of clinical needs, we looked for the area where we felt our focus on quality, consistent care, and clinical efficiency would bring the greatest benefit," said Kevin Smith, chief medical information officer at Zipnosis. "We gravitated to surgical care because we see a great opportunity to bring significant value to the surgical team and their patients. This module eliminates the need for patients to travel post-surgery and creates time efficiencies for surgical staff, enabling them to focus on new patients and helping existing patients with more complex needs."

Surgical Care leverages the company's leading-edge online patient interview technology to effectively facilitate remote post-operative monitoring. As part of the post-operative care plan, the hospital or surgical center identifies at what points the patient should complete a virtual check-in. On the day of the virtual appointment, the patient receives an email reminder, logs into the online platform and completes a brief interview that includes uploading a photo of the incision site. Members of the surgical team can then review the response and provide updates to the post-operative care plan or request the patient come in to the clinic for a more in-depth evaluation.

"At Zipnosis, we are focused on addressing health systems' pain points, and through these conversations, we continue to hear that they need more complete virtual care solutions," said Jon Pearce, CEO of Zipnosis. "By expanding the Zipnosis platform to support time-efficient post-surgical visits, we are answering this need and equipping health systems with technology to aid their success in a value-based reimbursement environment. As the market matures, we will continue to explore other areas of the care continuum, where a virtual solution can bring value to healthcare organizations, providers and patients."

The Surgical Care module currently offers support for post-operative care and is initially focused on supporting orthopedic surgery. Other surgical care options are coming soon.

Zipnosis will be showcasing its technology in booth #1408 at ATA 2018 on April 29 - May 1, 2018 at McCormick Place in Chicago, IL.

About Zipnosis
Zipnosis ( offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis' unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, real-time chat, or when appropriate, referred to in-person care via the platform's advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

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