Smiths Medical, Inc. Issues a Market Withdrawal for CoZmonitor Blood Glucose Monitoring Systems
Published: Mar 29, 2012
Smiths Medical is conducting this voluntary market withdrawal because the test strips used with the CoZmonitor® are no longer available and no alternative test strips are compatible with the CoZmonitor®. Customers using the CoZmonitor® should seek an alternative Blood Glucose Meter.
A copy of the customer notification letter is posted on the Smiths Medical website at http://www.smiths-medical.com/Userfiles/landing-pages/promotions/md/cozmore/CoZmonitor%20FSN.26MAR2012_FINAL.pdf
and at the CozMore website at http://www.smiths-medical.com/landing-pages/promotions/md/coz-home.html.
Consumers should do the following:
If you do not use the CoZmonitor®:
1) If you still have the CoZmonitor®, simply dispose of it in an environmentally safe manner, and according to any regulations that may apply.
2) Complete the Confirmation Form located at http://www.smiths-medical.com and return it by Fax to 1-800-237-8033 or by email to email@example.com.
If your Deltec Cozmo® pump is still in warranty and you are currently using the CoZmonitor®:
1) If you currently use the CoZmonitor® and no longer have a supply of FreeStyle® Blood Glucose Test Strips (Chemical Composition PQQ), immediately discontinue use of the CoZmonitor® and use an alternative method of testing your blood glucose.
2) If you currently use the CoZmonitor® and have a supply of FreeStyle® Blood Glucose Test Strips (Chemical Composition PQQ), with valid expiration dates, you may continue using your CoZmonitor® while you immediately plan for an alternative method of testing your blood glucose.
3) Contact Smiths Medical Customer Service to discuss alternative options for blood glucose testing:
• Smiths Medical Customer Service Phone: 1-800-258-5361, prompt #1
• Smiths Medical Customer Service Email: firstname.lastname@example.org
4) Complete the Confirmation Form located at http://www.smiths-medical.com and return it by Fax to 1-800-237-8033 or by email to email@example.com; and
5) Dispose of the CoZmonitor® in an environmentally safe manner, and according to any regulations that may apply.
If you should have any questions regarding this information or how to manually enter your blood glucose test results into your Deltec Cozmo® Insulin Pump, please contact Smiths Medical’s Clinical Customer Service Department at 1-800-826-9703.
Details of Affected Devices:
CoZmonitor® Blood Glucose Monitoring System
Product Reorder No. 21-1790-01
Smiths Medical is notifying its customers through the UPS delivery.
For questions regarding this Market Withdrawal, customers should contact:
Smiths Medical Customer Service
Phone: 1-800-258-5361, Prompt #1
About Smiths Medical
Smiths Medical www.smiths-medical.com is a leading supplier of specialized medical devices and equipment for global markets, focusing on the medication delivery, vital care and safety devices market segments. It is part of Smiths Group www.smiths.com, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications and engineered components. Smiths Group employs around 22,000 people in more than 50 countries.
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