Growing SharePoint User Frustration Spurs SureClinical To Release White Paper For BioPharma Companies, "Evaluating SharePoint-Based eTMF Applications"

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Rancho Cordova, CA (PRWEB) January 27, 2014 -- SureClinical announced today the publication of their newest white paper, “Evaluating SharePoint-based eTMF applications.” The white paper provides a comparison of SharePoint-based eTMF applications and collaborative cloud portals with integrated multi-organization digital signing capabilities.

Nearly fifteen years after the first introduction of SharePoint, SharePoint user surveys and articles are increasingly negative toward the usability and actual user adoption of SharePoint-based solutions. In addition to an inflexible, proprietary and outdated architecture, SharePoint’s most cited customer complaints target its user interface, limited functionality, costly and time consuming software maintenance, support and integration issues. Microsoft itself makes no claims that SharePoint is FDA 21 CFR Part 11 compliant, in the cloud or on-premises. As a result of SharePoint’s inability to meet user needs as well as a lack of support for FDA Part 11 regulations, BioPharma should be fully aware of the potential usability, compliance and security issues when considering SharePoint as an application platform in clinical trials.

Forrester Survey Shows Majority of Users Don’t Like SharePoint and are Not Adopting It

A recent Forrester Research survey report found that SharePoint is struggling to transition customers to its new cloud architecture. Because the SharePoint platform is often distributed for free by Microsoft with Microsoft Servers, it’s widely pervasive in enterprises. However, despite its widespread distribution, SharePoint users are expressing growing frustration. Noted market research firm Forrester Research conducted a SharePoint 2013 user survey and reported that an overwhelming majority of customers struggle with SharePoint’s Cloud and Mobile capabilities and 64% of organizations are not seeing the level of adoption expected, while 62% of users surveyed don’t like the SharePoint experience.

Widespread User Dissatisfaction Drives Users to Seek SharePoint Antidote

As SharePoint 2013 appears to be entering its twilight, user’s frustration with the platform has reached a critical level. According to Huffington Post, SharePoint users feel a ‘deep-seated disgust’ for SharePoint. In recent articles, popular media outlets ZDNet, PCWorld, CIO World, ZDNet, AIIM and more question SharePoint’s future, especially its ability to transition from an on-premises software application to a collaborative cloud application platform for use by organization collaboration beyond the corporate firewall. Due to its frustrating user interface and lack of features, users often secretly revert back to email for file sharing and collaboration, says Nick Gamiano in a July 2013 posting at

“SharePoint user surveys point to an aging architecture that no longer meets enterprise user needs,” said Zachariah Schmidt, CEO of SureClinical and author of the white paper, ‘Evaluating SharePoint-based eTMF Applications.’ “While Microsoft has some excellent office applications, as far as SharePoint goes it’s time for organizations to retire SharePoint as a platform for clinical trial applications and to move up to the next generation of content management for health sciences: collaborative cloud solutions that run on an easy to use, flexible, standards-based architecture that’s FDA Part 11 and HIPAA compliant.”

SureTrial eTMF Collaborative Cloud Platform with Mobile Digital Signing – The SharePoint Antidote

In contrast to SharePoint’s aging architecture and inability to seamlessly enable cloud collaboration, SureClinical’s SureTrial eTMF collaborative cloud platform provides clinical trial organizations with immediate time to value. With SureTrial’s advanced architectures, technology standard support, paperless clinical trial study enrollment, all running in cloud-based FDA 21 CFR Part 11 solution, BioPharma organizations can streamline clinical trial operations and accelerate time to market.

SureEsign – Cloud-based Mobile Digital Signing Technology

As the only eTMF solution to provide paperless content completion in the cloud for organizations outside the corporate firewall, sponsors and CRO’s can enroll investigators in studies through the SureEsign mobile web client and SurePortal. Incorporating a simple to use PDF document viewer with patent-pending integrated digital signing with multi-factor authentication, SureClinical’s SureEsign mobile web client is almost like having a pocketable digital notary. It runs on most smartphones and enables verifiable digital document signing and content completion at the point of origin, providing paperless content completion and collaboration across clinical research organizations, sponsors, investigators and clinical trial stakeholders. Per FDA Part 11 requirements, all digital signing transactions are tracked in a non-modifiable audit trail. The SureEsign solution is the only digital content signing solution for health sciences that works beyond the corporate firewall on mobile web devices, enabling clinical trial study investigator enrollment in days, not weeks.


ZDNet, “SharePoint: Can it navigate the cloud, mobile curves ahead?”,

PCWorld, “Microsoft SharePoint faces a challenging future: Forrester,” Feb 2013,

CiteWorld, “How did SharePoint become the poster child for bad enterprise software?,” Jan 2013

CIO Insight, “The Problems With Microsoft SharePoint,” March 2013,

Forrester Research, "SharePoint Enters Its Awkward Teenage Years", October 2013,

About SureClinical

SureClinical provides cloud-based health science applications that automate business processes and eliminate paper. SureClinical’s Certified Cloud includes integrated document completion, Esigning and archiving for networks of health science organizations that wish to share documents in an automated, regulated cloud environment. SureClinical's applications run on Android®, Apple® iPad, Apple® IOS, and other popular smartphone platforms, as well as on all major web browsers. For more information, visit

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