5 Crucial Cover Letter Mistakes
8/16/2011 4:22:40 PM
December 18, 2014
Does your cover letter make these five critical mistakes?
By Laura Smith-Proulx, Resume Expert
You’ve polished your resume to no end, especially after finding a job posting that precisely fits your skills. But did your cover letter merit the same attention? Many hiring managers use your cover letter to gauge your interest in the company, as well as your aptitude for the job. Therefore, when you resort to “Dear Sir, I’m interested in your open job, here’s my resume,” you’re missing out on a critical chance to persuade employers to take you seriously. Here are five of the most crucial mistakes made in cover letters—those that can quickly knock you out of the running for a leadership job:
1.Your opening line was boring.
“I am a Clinical Research Director with 18 years of experience” or “In response to your ad for Vice President of Clinical Research, I have enclosed my resume” really aren’t compelling enough to use as opening statements. Instead, try a hook that makes the hiring manager sit up straight in his or her chair, as in these examples:
“Would a Sales Vice President who consistently pushes teams past quota (up to 52 percent) make a difference in your national rankings?”
“As a CIO for global company ABC Consulting, I’ve increased customer satisfaction to 97 percent in three outsourcing engagements—pushing our revenue growth to its peak despite the recession. I’m interested in creating the same results for you.”
The idea is to speak precisely to the employer’s pain points while describing the performance impact you’ve had in previous roles. Note that each of these sentences contains metrics, a targeted job title, and a career-defining achievement that is framed in context and laid out quickly for the reader to absorb. Your opening line should also leverage the research you’ve done on the company, per the next point.
2. You didn’t demonstrate the ability to solve the employer’s problems.
Rattling off a list of competencies isn’t strong enough to distinguish you from other candidates, but speaking directly to the company’s needs will do the trick. You have to dig into the company’s history, press releases, annual reports, and other news to figure out their pain points. What type of expansion is planned? Were earnings down in previous quarters? What do industry analysts say about the company’s future and their business strategy? Armed with this information, you’re able to connect your leadership skills to the employer’s needs much more succinctly. For example, “My ability to produce business development results (30 percent rise in cloud-based solution sales during Q4 2013) can address any struggles you’ve had in breaking into this market. Can we talk?”
3. Your key points don’t match (or exceed) the job requirements.
Like resumes, cover letters must be precise and direct the reader—keeping them attentive to the reasons they should hire you and the edge your work can give them. While you’re writing, put the job description in front of you to remind yourself what the employer is seeking. Then, look for ways to point out how you can surpass these expectations.
The following paragraph is taken from an IT Director cover letter:
“Your ad noted that you require a leader in service delivery and customer satisfaction. My career includes three years of 97 percent satisfaction ratings, achieved by improving infrastructure and network capacity, and I hold responsive service as my #1 priority.”
4. You didn’t address the letter to an actual person.
Finding a contact name inside the company has never been easier. First, you can use social networking sites' search function to put in the employer name, then fill in the Keywords box to find potential contacts. For example, a Business Development Manager might look for keywords such as “VP Sales or COO” to identify the next-level manager contact, while an IT Product Director can try to find the CIO’s name. If you don’t find a name through popular social networking sites, be sure to check Zoominfo.com, Spoke.com, or the company About Us page. If you have access to Hoover’s database or Dun & Bradstreet, you can also use these resources to locate company insiders.
In addition, ReferenceUSA.com is a free contact name database available through many public libraries, and requires only your library card for access.Taking the time to locate a name (vs. resorting to “Dear Hiring Manager”) will help your letter create more impact at a target employer.
5. You forgot to be assertive.
Especially if you’re pursuing an executive or senior-level role, employers like to see a take-charge style (the same one you’ll use to deal with vendors or your new team). If your closing line isn’t strong, you run the risk of looking too passive.
“Thank you in advance for reviewing my credentials” is certainly polite and professionally stated.
However, “I plan to exceed your requirements as your next Vice President of Research and Development” and “I am confident that I can demonstrate the leadership you look for in your next CIO” are both stronger.
Even more intense, “I will follow up with you next Tuesday” shows definite intent on your part to influence the hiring audience, and gives them advance notice of the proactive steps you’ll take to secure the interview.
To summarize, there’s no reason to settle for a bland, one-size-fits-all cover letter that blends in with the others. Your job search will fare better when you zero in on the hiring audience with an unforgettable opening—especially when it draws a parallel between employer needs and your unique value.
About the Author
Laura Smith-Proulx of An Expert Resume is an executive resume writer and former recruiter who partners with CEO, CIO, COO, CFO, CTO, SVP, and Director candidates to win interviews at major corporations. A certified Professional Resume Writer, Online Professional Networking Strategist, Career Management Coach, Interview Coach, and Microblogging Career Strategist, she is a multiple award-winning resume writer and author of How to Get Hired Faster: 60+ Proven Tips & Resources to Access the Hidden Job Market.
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