The Knowledge Handoff; How Corporations Are Scrambling To Tap The Expertise Of Baby Boomers Before They Retire
9/9/2008 12:56:12 PM
BusinessWeek -- Each night during a recent sales trip to Rio de Janeiro, Black & Veatch Senior Vice-President Michael Perry would review the day's progress over dinner with several junior staffers accompanying him. After watching Perry in action, they had plenty of questions: Why had he worked toward a compromise when the Brazilian client clearly wasn't going to budge? How was he accounting for the different cultural perspectives of the British, Japanese, and South Korean businessmen who were potential partners in the deal?