Virtual Meeting Producer - Gaithersburg, US - Gaithersburg, MD | Biospace
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Virtual Meeting Producer - Gaithersburg, US

AstraZeneca Pharmaceuticals LP

Gaithersburg, MD
Posted Date:
Position Type:
Full time
Job Code:
Required Education:
Bachelors Degree
Areas of Expertise Desired:

Job Description

                                       Location:Gaithersburg, Maryland, United States
Job reference: R-007680

Posted date: May. 19, 2017


     At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.    

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies.


At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

     We are currently recruiting for a Virtual Meeting Producer, based in Gaithersburg, US.    

     Function & Team

     The purpose of Conferencing is to ensure our workforce is as effective as possible in the use of our conferencing portfolio: reducing the need and costs associated with travel and improving productivity across global teams. We focus on ensuring new global systems are introduced effectively, training and education is delivered to the functional areas in the right way and relevant to how people work, and that we promote our tools and services so our Workforce leverage the right capabilities available to them. It’s key we drive customer experience and drive improvements so our IT tools and services meet current and future needs of the business.    

     Global Conferencing services is part of the IT organisation responsible for Skype for business, SMART IT, Video Conferencing and Virtual Meetings services. The Virtual Meeting producer will join the global Video Conferencing and Virtual Meeting service team.    

     The Virtual Meeting Producer will be responsible for customer engagement, planning, technical co-ordination and project management of Virtual Meetings globally across AZ sites. The role will be based in key business hub locations across Europe, United States and Asia.    



     Candidate Focus and Challenge

     Project Management    

  •        Own the Virtual Meeting delivery process and maintain effective implementation of process through each Virtual Meeting undertaken within the service      
  •        Creation and ownership of project documentation detailing requirements for meeting and establish clear roles and responsibility for delivery across customer and IT teams respectively      
  •        Leadership of wider IT teams engaged to deliver event across sites, countries and regions      
  •        Manage customer demand for complex and ad-hoc Virtual meetings against capacity across Virtual Meeting delivery team      

     Customer engagement    

  •        Lead point of contact for the recommendation and planning phases of process working directly with the customer team      
  •        Build network of contacts across business areas to promote Virtual Meeting service and capability      
  •        Customer orientated, solutions based approach      
  •        Ensure high standard of delivery is maintained and hold all event team members to account      

     Supplier management    

  •        Engage directly with preferred suppliers to arrange, as required, production, connectivity and broadcast capabilitiy for each event      
  •        Hold supplier(s) to account for delivery and set clear roles and responsibilities      


  •        Communications specialist – understanding customer and audience requirements for Virtual Meetings      
  •        Tailor technical information in a simple to understand, customer facing way      


  •        Thorough understanding of technology and capability of internal platforms with a view on emerging technologies to improve future events and integration into Virtual Meeting service      
  •        Build expertise in video conferencing, unified communications, broadcast and production technologies      
  •        Partner with technical teams operating equipment and platforms      
  •        Develop key metrics and supporting data demonstrating return on investments and total cost of ownership within service      


     Candidate Knowledge, Skills and Experience

     The Virtual Meeting Producer plays a crucial role in the success of Virtual Meetings by leading all aspects of the delivery of an meeting and managing the customer team so that they have a positive perception of our service.    

     The ideal candidate would be highly motivated, detail oriented and self-starting to ensure all aspects of a meeting is considered and scenarios planned accordingly should problems occur. They will also ideally have the following experience:    


  •        Experience in delivery focused role(s) within a matrix organisation      
  •        Strong experience of developing and managing relationships with both customers and suppliers      
  •        Strong communication, facilitation and relationship building skills plus influencing and negotiating skills      
  •        Very strong senior leadership communication skills and clear expectation management      
  •        Proven escalation management capability      
  •        Ability to work well in diverse, multinational teams and proven ability to influence others to achieve positive outcomes      


  •        Working knowledge of AZ locations, business areas and ways of working      
  •        Fully operational and experience across all aspects of the ITIL service management disciplines and life-cycle within their domain of expertise      

     AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.


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