Technical Account Manager - Piscataway, NJ | Biospace
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Technical Account Manager

GenScript USA Inc.

Location:
Piscataway, NJ
Posted Date:
6/5/2017
Position Type:
Full time
Job Code:
Salary:
Required Education:
Masters Degree
Areas of Expertise Desired:

Job Description

•   Serve as the primary technical supporter to customers and Sales team, providing advises and solutions to their inquiries and complaints
•   Work closely with R&D team, Production team and Shipping team to manage projects, such as placing quotes, placing orders, marking milestone timeline and overseeing the overall progress
•   Organize and provide training to internal sales representatives and external distributors by delivering presentations or/and demos.
•   Help on trade shows or exhibitions by technical communication

Requirements

•   Master's degree in Molecular Biology, Biochemistry, Cell Biology, Immunology or other life science related areas
•   Previous sales, customer service experience is a big plus
•   Excellent verbal and written communication skills
•   Strong interpersonal skills
•   Customer-focused, proactive/action-oriented.
•   Good team player.
•   Quick learner.
•   Proficiency in Microsoft Office applications; particularly Outlook, Word, Excel and PowerPoint
•   Experience with CRM and SCM is a plus