Senior IT Technician - Pasadena , CA | Biospace
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Senior IT Technician

Lotus Clinical Research, LLC

Pasadena , CA
Posted Date:
Position Type:
Full time
Job Code:
Required Education:
Bachelors Degree
Areas of Expertise Desired:

Job Description

Senior IT Technician (Pasadena, CA)
Do you want to join a fun, hard-working, results oriented team? Are you dedicated, organized, and detail-oriented?  Do you have a “can-do” attitude and a strong desire to provide high quality support? Do you want to work for an organization that appreciates and encourages employees to develop innovative solutions to problems?  Lotus Clinical Research is hiring a Senior IT Technician who embodies those traits.  

Overview:  Our Senior IT Technician will be responsible for ensuring proper functioning of our information systems by troubleshooting Windows, Office Suite, and general IT issues, managing desktop (hardware and software) infrastructure, creating documents (e.g. user guides), analyzing data to create custom reports/dashboards and solutions, preparing and managing project plans, budgets, and ROIs for security and IT solutions.  The Senior IT Technician will also keep computer equipment, both hardware and software, updated to meet organizational needs and regulatory requirements.


•   Expert in Office and Microsoft Suites (Desktop & Server), desktop management, and troubleshooting in person and over the phone (Microsoft or Network Security Certification preferred)
•   5 years relevant IT experience (healthcare preferred, experience in pharmaceutical or research a plus)
•   Bachelor’s Degree in IT (or equivalent)
•   Strong communication (written and oral), interpersonal, and organization skills
•   Experience in Project Management (PMP certification preferred)
•   Experience working independently and able to prioritize tasks with minimal instruction
Primary Location: Pasadena, California
Title: Senior IT Technician
Schedule: Full-time
Travel: Rare, 0-10 % of the Time
FLSA Status: Non-Exempt

Please email resume and cover letter (including salary requirements) to