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National Freezer Program Manager – Full Time

New England Biolabs, Inc.

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Location:
Ipswich, MA
Posted Date:
4/11/2014
Position Type:
Full time
Job Code:
8072JB
Salary:
Required Education:
Bachelors Degree
Areas of Expertise Desired:
Business Development, Manager, Marketing, Sales,

Job Description

The National Freezer Program Manager is primarily responsible for the development and implementation of the strategic business plan for New England Biolabs’ (NEB) domestic Freezer Program sales channel.

Primary Responsibilities:
•   Develop and implement the overall strategic direction of NEB’s domestic Freezer Program channel to ensure both a “best-in-class” customer experience and maximum year-on-year revenue growth.
•   Develop strategies and tactics to deliver sustained revenue growth through both new product placements, as well as through new program deployments to existing customers.
•   Oversee all Freezer Program operations, which includes but is not limited to, ordering methods, coordinating all policies, as well as contracts and RFPs associated with the channel.
•   Work with Marketing, Marketing Communications, and the Field staff to develop and deploy all channel-specific customer and marketing communications and promotions.
•   Work both with IT and third party sources to continually enhance the service capabilities of the channel, continually adding new features to maintain and enhance customer loyalty.
•   Utilize analytics to develop, monitor and adjust account-specific promotions and merchandising opportunities to meet and exceed sales targets.
•   Monitor competitor Freezer Programs and develop strategies and tactics to counter them in coordination with the Field staff.
•   Coordinate periodic training of NEB’s in-house employees and Field staff on how to sell and support the Freezer Program channel.

Requirements

Required Qualifications:
•   Bachelors’ degree in Business Administration, Marketing or Management.  Master’s degree preferred.
•   A minimum of 5 years’ experience in a marketing or related commercial position with channel management experience.
•   Enhanced tactical marketing, merchandizing and channel management experience.
•   Ability to travel domestically (up to 25% of time).

Preferred Qualifications:
•   Experience building and implementing strong business and marketing plans, preferably with a significant channel component.
•   Knowledge and experience of B2B e.commerce systems.
•   Experience with CRM systems; Salesforce.com in particular.
•   Excellent organizational skills and attention to detail.
•   Strong written and verbal communication skills.
•   Knowledge of life science freezer programs and/or supply centers, as well as their associated business models and practices, a significant plus.
•   Scientific background a plus, but not essential.

New England Biolabs, Inc. is an equal opportunity/affirmative action employer M/F/D/V

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