Field Applications Scientist-Greater NYC Area (NJ, NY, CT) - philadelphia, PA | Biospace
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Field Applications Scientist-Greater NYC Area (NJ, NY, CT)

Protein Simple

philadelphia, PA
Posted Date:
Position Type:
Full time
Job Code:
Required Education:
Bachelors Degree
Areas of Expertise Desired:
Technical Services, Technical Support,

Job Description

We are currently seeking an experienced Field Applications Scientist based in the Philadelphia, PA area to provide superlative sales support and customer service for our revolutionary protein analysis instrumentation. The candidate will be a key member of a team of Field Applications Scientists responsible for providing pre- and post-sales applications and technical support for several products. The ideal candidate is both an experienced bench level scientist/application scientist with a strong background in proteomics/immunoassays, as well as an experienced customer support specialist.

Key Responsibilities
•   Train customers on instrument use, assay development and data analysis on ProteinSimple’s Simple Western and Biologics instruments
•   Develop and maintain positive relationships with customers in assigned territory
•   Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstrations
•   Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance
•   Provide on-going assay development support and troubleshooting for customers in-person, via phone and email
•   Act as a key contributor of customer feedback to marketing and product development teams
•   Assist in creation and review of technical literature including manuals and application notes
•   Create and maintain customer support information using our CRM (SalesForce)

Workplace Requirements:
•   Previous hands-on experience with immunoassays and protein characterization assays is required
•   Experience with CE methods (iCE, CE-SDS) is also highly desirable
•   Substantial knowledge of current scientific literature and life science methods and applications
•   Previous experience providing Applications/Technical support is a plus
•   Excellent time management, organizational, verbal and written communication skills
•   Outstanding problem solving and interpersonal skills
•   5+ years of experience in a life science field
•   Ability and willingness to travel domestically


Education Requirements:

• BS/BA degree in biology, chemistry, biochemistry, bioengineering, or a related life science field with a minimum of 1 year biotech industry experience. MS/PhD is preferred.