Director of Network Operations - Gaithersburg, MD | Biospace
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Director of Network Operations

AstraZeneca Pharmaceuticals LP

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Location:
Gaithersburg, MD
Posted Date:
5/24/2017
Position Type:
Full time
Job Code:
R-006936
Salary:
Required Education:
Bachelors Degree
Areas of Expertise Desired:

Job Description

                             
                                       Location:Gaithersburg, Maryland, United States
Cambridge, England, United Kingdom
Job reference: R-006936

Posted date: May. 15, 2017

                                                     
                           


 

At AstraZeneca when we see an opportunity for change we seize it and make it happen, because an opportunity no matter how small can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential.

We are currently looking to recruit a
Director of Network Operations & Engineering - This role can be based in any of our main hub sites in the UK, US or Sweden.  

   Job Description  

   AstraZeneca is looking for a seasoned leader to join our innovative global team. We need someone with broad network experience managing a global network for a large global, diverse organization. We want a person that has significant experience leading operations and engineering teams in a dynamic, fast-paced environment. As a Network leader, you will be responsible for driving and directing multiple teams of highly skilled Network Engineers. In addition, you will be responsible for end-to-end delivery of AstraZeneca’s global network; including capacity management, implementation, automation, maintenance, monitoring, provisioning, standards, process management and change control.  

   As Director of Network Operations & Engineering, your role will be to:  

 
       
  •      Manage, recruit, grow, coach and justify a global network team.    
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  •      Lead engineering and operations management resources to design, implement, configure, support, and maintain all aspects of the global network infrastructure for health and performance    
  •    
  •      Be a mentor to your direct reports providing them with guidance and support to achieve their career path and leadership growth objectives.    
  •    
  •      Recruit talented engineers with expertise in routing and switching protocols as well as automation skills    
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  •      Oversee the technical training of the engineers on your teams. Ensure all personnel are qualified to perform their respective duties. Manage a training program that raises the baseline knowledge of the operations and engineering teams and provides deep technical knowledge for subject matter experts.
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  •      Responsible for the performance, health, maintenance and scalability of the entire global network infrastructure on a 24/7 basis to ensure company-wide KPI targets are met. Create transparency into metrics collected to provide to a wider audience.    
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  •      Effectively communicate the goals and direction of the Network Org to your teams ensuring resource alignment with AstraZeneca’s global network vision.
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  •      Take ownership for all network issue resolution. Ensure communication of correct urgency and severity to network engineers, internal teams and vendor resources.
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  •      Accountable for ensuring retrospectives/learning review outcomes are actioned to implement corrective and preventive measures to reduce chance for issue to arise again.
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  •      Work closely with our vendors to drive the strategic direction of their products and services and support processes align with AstraZeneca’s network vision and strategy. Find new vendors as needed.
  •    
  •      Interface with and maintain open communication with internal leadership stakeholders to ensure we are providing excellent service, and that we are receiving the same level of support in return.    
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  •      Identify and communicate opportunities for automation to remove pain points related to: repetitious operational tasks, improved network monitoring tools, configuration generation and standardization, and new circuit and peer implementations.
  •    
  •      Gather and define requirements for new products leveraging our global networks, including technical documentation for all relevant processes and technologies.    
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  •      Work with the Network Operations Centre to drive their resolution of network-related incidents to an acceptable closure rate with appropriate MTTRs tracked and reported to drive continuous improvement.    
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  •      Successfully manage a budget according to AstraZeneca guidelines and policy.    
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  •      Build an effective global network risk and governance model to enhance stability.    
  •  

   As Director of Network Operations & Engineering, your experience and qualifications should ideally include:  

 
       
  •      Bachelor’s degree in a technical discipline (BSEE, Computer Science, etc.) desired.    
  •    
  •      Extensive years of leadership experience in a Network Operations and Engineering environments.    
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  •      Experience at a senior level, managing Network Operations teams.    
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  •      Expert understanding of Internet routing, Ethernet switching, optical transport, Cisco, and related networking technologies.    
  •    
  •      Proven experience in designing, documenting and writing deliverable plans for network implementations and supporting processes.    
  •    
  •      Visio diagramming and network documentation knowledge required.    
  •    
  •      Experience working in an ITIL service delivery or service design environment. ITIL v3 certification preferred.    
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  •      Experience leading a team of resources practicing Agile methodologies to ensure velocity of productivity and streamlined operational workflows.
  •  

   As Director of Network Operations & Engineering, you should be:  

 
       
  •      Highly responsible, self-motivated leader passionate about helping their employees succeed and thrive.    
  •    
  •      Resource oriented, with the ability to adapt to a constantly changing technical environment.    
  •    
  •      Energetic and fast paced individual who thrives in a high growth, entrepreneurial environment.    
  •    
  •      Well organizational and have great follow up skills.    
  •    
  •      Strong communicator with the ability to build relationships at all levels of an organization.    
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  •      Willing to take pride in providing operational excellence, running IT brilliantly.    
  •    
  •      Passionate about leading a remote, culturally diverse team.    
  •    
  •      Able to develop and give presentations that speak to all levels of management.    
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  •      Ethical, fair and of high integrity.
  •  

   At AstraZeneca every one of our employees
makes a difference to patient lives everyday.
 

   AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.
 

Requirements

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