Director of Facilities - San Francisco, CA | Biospace
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Director of Facilities

Gladstone Institutes

San Francisco, CA
Posted Date:
Position Type:
Full time
Job Code:
Required Education:
Bachelors Degree
Areas of Expertise Desired:
Facilities Management,

Job Description

The Gladstone Institutes is an independent, not-for-profit research institution affiliated with the University of California San Francisco (UCSF), contributing to the health and well-being of all people through medical research, education, and outreach in the areas of heart disease, HIV/AIDS, and neurological disease. Gladstone is composed of three separate institutes and approximately 400 employees. Our employees receive exceptional benefits. We are located in an award-winning building adjacent to UCSF's Mission Bay Campus.

The Director of Facilities will:

  • Integrate the support of people, process, and technology to ensure the hi-touch service oriented and reliable functionality and safety of Gladstone's building and environment.
  • Monitor, assess, report, have repaired, and upgrade facilities, systems and utilities to ensure Gladstone's facilities fully support the occupants and functions housed within them to meet, at a minimum, agreed upon facility standards.
  • Ensure effective management of facility operations and maintenance programs including: reception, internal events, management of outside service providers such as janitorial, security, and bldg. maintenance, energy conservation, new hire seating, organize small moves, adds & changes, shipping & receiving, plants, pest control, recycling and associated contractors. Support subtenant requests and concerns.
  • Oversee management of Gladstone's vivarium in coordination with UCSF.
  • Coordinate EH&S activities, including training, drills, certifications, and emergency responses.
  • Develop, recommend, and implement plans and programs to improve efficiency, heighten performance, and ensure the facility meets regulatory requirements.
  • Maintain awareness of advancing technology, industry best practices and procedures, innovations in energy efficiency, sustainability and business practices which impact employee productivity, business efficiency, and external perceptions of Gladstone.
  • Lead, schedule, and manage building improvement projects as required to meet Gladstone's overall plans. Contribute to planning and design of facility expansion and renovation.
  • Develop, manage and reconcile the responsible investment of expense & capital budgets. Review/approval of all department expense reports, PO requests, Credit Card and invoice approvals. Review budget reports and advise on variances.
  • Lead and manage multidisciplinary team that is customer focused and committed to the success of the department and organization. Perform management functions that include performance management, staff training, and development.
  • Develop strong relationships with internal partners in IT, Administrative staff, and Gladstone scientists, as well as external partners, suppliers, property managers, and vendors to ensure superior customer service levels.
  • Responsible for initiating, nurturing and maintaining outside vendor relations and changing when warranted. Develop, manage and modify contracts and SLAs; insure SLAs are being met. Onboard new vendors, establish PO's, and resolve payment or invoicing issues. Coordinate work with outside service providers as necessary.
  • Ensure that all service requests through internal ticketing system are being responded to in a timely manner and appropriately managed to established standards for performance.
  • Ensure on-call coverage for weekend/after-hours emergencies.


Bachelor's Degree in Facilities Management, and/ or Non-Profit Administration, and at least 10 years of relevant facilities or operations management experience in a non-profit or academic environment, including at least 5 years of direct experience in facilities management, construction project management, staff supervision and management.