Director/Associate Director, Commercial Learning & Development - San Rafael, CA | Biospace
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Director/Associate Director, Commercial Learning & Development

BioMarin Pharmaceutical Inc.

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Location:
San Rafael, CA
Posted Date:
6/20/2017
Position Type:
Full time
Job Code:
12810
Salary:
Required Education:
Bachelors Degree
Areas of Expertise Desired:

Job Description

Description    
       BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.
           
       BioMarin's Commercial organization supports our global sales and marketing efforts around the world. Our global sales force continues to solidify the company's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific. Come join our team and make a meaningful impact on patients' lives.
           Summary:    
       To develop materials and deliver training programs to help colleagues meet business objectives using Adult Learning Principles
       
       Partner closely with Sales, Marketing, Medical Affairs, Field Colleagues and others to assure that created programs and materials will deliver the appropriate message to the customers in compliant manner
       
       Collaborate with appropriate product marketing teams to understand product strategies and implement plans for execution within the Field sales organization
       
       Launch preparation- Develop workshops and materials, etc. for successful launch readiness
       
       Support and develop training initiatives with Leadership to be launched in the field (e.g. POA meetings, etc.)
       
       Conduct appropriate Needs Analysis with other customer bases to meet their training needs
       
       Become the product and disease expert for products assigned
          Responsibilities:     New Hire Training & Development:  
       •     Lead the design, development, and delivery of training modules for new field personnel and/or newly promoted personnel, where appropriate
       
       •     Design, update, and communicate in-field training objectives and materials to Account Managers, Clinical Coordinators and Leadership
       
       •     Plan and execute in-house Phase 2 and 4 training
       
         Refine new hire training roadmaps to reflect current needs of the product messaging for all audiences
         
         Facilitate workshops effectively in a clear and interactive manner
         
       •     Evaluate new hire curriculum for continuous improvement for BioMarin products
       
       •     Work with the Leadership to ensure new hire readiness
            Tenured Field Training & Development:  
       •     Evaluate training needs annually or as needed
       
       •     Work in the field with audiences to determine needs; in collaboration with management, help provide coaching and pull-through of training initiatives (where appropriate)
       
       •     Consult with Management on needs of the field
       
       •     Facilitate the learning process via workshops, webinars, conference calls, one-on-one coaching sessions, and written communications to ensure field personnel are competent in the areas of product knowledge, compliance, sales presentation skills, customer service, and communicating the value of BioMarin products.
       
       •     Plan, develop and conduct workshops at regional meetings and national meetings in collaboration with BioMarin Commercial Leadership
       
       •     Participate in curriculum design and workshop development for advanced training
       
       •     Work with cross-functional teams to set objectives for continuous improvement of sales force effectiveness; message delivery, knowledge, sales skills, etc.
          Additional Duties:  
       •     Lead the development of training materials for new indications, new products, competitors, etc.
       
       •     Participate in ongoing assessment of training needs with the field force, marketing, and medical
       
       •     Liaison with vendors, internal and external partners and provide appropriate training management where necessary
       
       •     Provide on-going training on new policies and procedures, as needed.
       
         Serve as training lead at meetings when Director is not available

Requirements

EXPERIENCE:


         5 years' or more in Learning and Development preferred
         
         Experience in orphan diseases/biotech a plus
         
         Training experience preferred
         
         Home Office/Corporate Office experience a plus
           
         Competencies needed:
         
         Outstanding presentation and facilitation skills
           
         Excellent  written and oral communication skills
         
         Ability to work cross-functionally
         
         Disease and product expert
         
         Team-oriented
         
         Attention to detail
         
         Self-motivated
         
         Creative problem solver
         
         Can persuade and influence others; manage conflict appropriately
         
         Passionate about learning and able to share/communicate that passion to others
         
         Can juggle multiple projects at once
         
         Good planning and organization skills
         
         Organizational savvy
         
         Sense of urgency
         
         Technically proficient including use of PowerPoint and Excel

EDUCATION:


       Bachelor' degree required; science background a plus
       
       Leader trained or certified in skills development a plus
        ~BIO