Commercial Learning Manager, Hematology-Oncology - Gaithersburg, MD | Biospace
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Commercial Learning Manager, Hematology-Oncology

AstraZeneca Pharmaceuticals LP

Gaithersburg, MD
Posted Date:
Position Type:
Full time
Job Code:
Required Education:
Bachelors Degree
Areas of Expertise Desired:

Job Description

Location: Gaithersburg,
United States
Job reference: R-009065

Posted date: Jun. 12, 2017

At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We’re focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life. As a Commercial Learning Manager, Hematology-Oncology in Gaithersburg, MD you’ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients’ lives. North American Commercial is the ‘face’ of AstraZeneca and MedImmune to our many healthcare clients. They represent many of the most well recognized and respected products in the industry, and build strong relationships with healthcare professionals.

AstraZeneca’s vision in Oncology is to help patients by redefining the cancer-treatment paradigm, with the aim of bringing six new cancer medicines to patients between 2013 and 2020. A broad pipeline of next-generation medicines is focused principally on four disease areas - breast, ovarian, lung and hematological cancers. As well as other tumor types, these are being targeted through four key platforms - immunotherapy, the genetic drivers of cancer and resistance, DNA damage repair, and antibody drug conjugates, underpinned by personalized healthcare and biomarker technologies.

The Commercial Learning Manager, Hematology-Oncology is responsible for the training and development of all field based representatives and managers and integration of training and development strategies into the business plan. Works with sales, brand, and other cross functional leaders to create training and development strategies and ensures alignment with business unit priorities and training strategy. Primary focus on assessment, development, implementation of learning system and curricula to support sales team and other commercial business partners. Ensuring the establishment and implementation of Foundations, Core and Continuing Education training and support to ensure maximum effectiveness of sales and other role-specific knowledge. The role includes management of the entire training process from needs assessment, design development, creation and implementation through measurement controls to continuously improve training effectiveness. Other tasks involve working with other internal departments to support product and project launches, transitioning in-line marketing plans to field applications and leadership of field-based training resources. The Manager, must effectively link the commercial business objectives with day-to-day employee activities and customer demands, drive organizational business acumen, and entrepreneurialism. The expectation of this role is that a full training strategy is developed and implemented to support the functional needs of the brand and sales teams, to ensure the sales teams/commercial business partners have the needed knowledge and capabilities in these areas.

Additionally, the Commercial Learning Manager, Hematology-Oncology must be a motivated self-starter with the commitment to see projects to their completion and demonstrate creative thinking and a willingness to implement new approaches. Possess excellent organization and interpersonal skills and demonstrate strong presentation and facilitation skills. Must successfully demonstrate adaptability / flexibility as well as pragmatic thinking, i.e.; ability to integrate divergent information and develop project plans and actions.


The role has five (5) primary areas of responsibility:

Define, design, develop, implement, and evaluate specialty care functional training for the various customer facing groups within the organization as it relates to Hematology-Oncology. Provide sales management with coaching tools and content review to fully support launch learning and sales training. Lead a Hematology-Oncology training team. Implement assessments and metrics to evaluate training effectiveness. Ensure alignment and usage of technology to support learning effectiveness. Act as an embedded member of the cross-functional teams to include, but not limited to, Marketing, Field Sales & Sales Management, Commercial Operations, Manager Markets-Trade, Access Services & Reimbursement, Human Resources, Legal, Medical Affairs, Regulatory & Compliance.


  • Support of commercial team in all aspects of functional and product knowledge and skill development.
  • Work in collaboration with cross-functional teams to develop and implement training to achieve required specialty care skills and knowledge in all assigned areas.
  • Accountable for following all content review process to include, but not limited to, CL&D SOP, CT&D Review, and Commercial Field guide.
  • Support or lead projects to ensure consistent execution of business initiatives.
  • Ensure linkages and continuity of all training models and content.
  • Ensure the continuous integration and training of new product, disease, competitive, and clinical knowledge through the design, development, and delivery of learning experiences for new hire sales representatives through advanced account managers, field management, and internal support teams.
  • Apply adult-learning model and processes that ensure transfer of knowledge and skills to field application and achievement of measurable business results.
  • Conduct needs assessments and provides ongoing gap analysis to align learning objectives with required behaviors for field based as well as home office members to attain success.
  • Conduct, analyze and report evaluation measures of customer satisfaction skills application and business impact.
  • Responsible for identification, preparation and effectiveness of field faculty/Field Based Trainers.
  • Develop tools to support field management knowledge, reinforcement and pull-through of all content.
  • Create training to meet emerging business needs and priorities to include, but not limited to, product launches, national/regional meetings, competitive response and marketing programs.
  • Achieve and maintain appropriate leader/facilitator certifications.
  • Capture and train best practices that can be converted into organizational capabilities.
  • As an embedded member of cross-functional teams, provide training and development input to business decisions, serve as a training resource, recommend appropriate training approaches and strategies, and educate other CT&D members on business priorities.
  • Embed compliance in all aspects of your role.
  • Ensure training requirements are defined within cross functional team plans.
  • Plan, track, and communicate budget impact of all assigned training initiatives.
  • Other business priority assignments and projects as assigned.


  • Program plans, priorities, and annual development strategy for assigned responsible areas.
  • Development strategy and assessment for inclusion in Brand/Business Unit Plans.
  • Defined training plans and schedules.
  • Participant and program results and present recommended suggestions for future improvements.
  • Linkage between marketing brands/business plans and training initiatives.
  • Timely business reviews ensuring a communications loop regarding training activities.
  • Observation and feedback related to job performance and capabilities
  • The responsibilities of field management to ensure pull through and follow up of all programs.
  • Timely reporting of budget activities and involvement in sourcing and contracting processes.


  • Participate in the annual Commercial Learning & Development business plan process to align training & development initiatives to support total sales and overall commercial business objectives.
  • Plan, administer and monitor appropriate budget expenditures to meet CL&D needs.
  • Ensure compliant record keeping for all training activities.
  • Timely expense management (twice monthly).
  • Follow all Commercial Learning & Development Standard Operating Procedures (SOPs).
  • Maintain document integrity for all assigned content.



  • Bachelor’s Degree
  • Experience in Hematology-Oncology
  • Leadership experience leading a sales or other team
  • Training experience: minimum 2 years preferred
  • Sales experience: minimum 3-5 years
  • Experience in adult education principles/competency modeling preferred

Next Steps -- Apply today!

To be considered for this exciting opportunity, please complete the full application on our website at your earliest convenience -- it is the only way that our Recruiter and Hiring Manager can know that you feel well qualified for this opportunity. If you know someone who would be a great fit, please share this posting with them.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.