Field Application Scientist South East - San Diego, CA | Biospace
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Field Application Scientist South East

BioNano Genomics

Location:
San Diego, CA
Posted Date:
7/30/2015
Position Type:
Full time
Job Code:
SM034
Salary:
Required Education:
Masters Degree
Areas of Expertise Desired:

Job Description

Summary

A unique opportunity to get involved on the ground floor of a rapidly growing genomics technology company. Our Field Application Scientists are key ambassadors for the company and play a key role in helping meet strategic sales and support goals.   This is a dedicated customer-facing role with responsibility for providing scientific application support for new and existing BioNano customers. Installs new systems, trains customers on system operation, and provides ongoing scientific support in the field to system users.  Initial responsibilities will include establishing and leading a critical sample evaluation program to help drive adoption of the Irys system. This role will interface with a broad range of internal technical and business personnel to deliver successful results to potential customers.



Primary Duties/Responsibilities

•   •   Provide initial training on all aspects of the system, from sample preparation to instrument operation to data analysis
•   Assist customers in designing and conducting experiments to initiate and validate the use of Irys in their laboratories
•   Provide ongoing technical and applications assistance in response to customer inquiries
•   Deliver technical seminars to drive awareness and education about BioNano products
•   Keep current on scientific and industry knowledge to provide best-in-class support and service to customer base
•   Provides key feedback to internal marketing and technical teams on user adoption, challenges, and competitive activity in the field

Desired skills
•   •   Provide initial training on all aspects of the system, from sample preparation to instrument operation to data analysis
•   Assist customers in designing and conducting experiments to initiate and validate the use of Irys in their laboratories
•   Provide ongoing technical and applications assistance in response to customer inquiries
•   Deliver technical seminars to drive awareness and education about BioNano products
•   Keep current on scientific and industry knowledge to provide best-in-class support and service to customer base
•   Provides key feedback to internal marketing and technical teams on user adoption, challenges, and competitive activity in the field
•   The successful candidate will possess a combination of strong hands-on technical competence, organization and project management skills, and complete customer-focused mentality
•   Ability to assess customer experimental needs and implement training and experimental approaches to ensure customer satisfaction and success
•   A highly resourceful problem solver with proven ability to overcome technical hurdles
•   Outstanding communication skills with the ability to quickly hone in on requirements for addressing customer needs
•   Team player who can effectively integrate internal and field based activities across functions to support customer requirements. Effective time management skills required

Requirements

Education and Experience Required
•   Masters or PhD degree in biological sciences
•   Experience in molecular biology techniques
•   Ability and willingness to travel
•   Outstanding communication skills
•   Area of responsibility: Ideal Candidate will be based in the greater Washington DC area and will support the South East US, with some occasional travel outside the region
•   Valid driving license
The successful candidate will join a fast growing, innovative team that is developing cutting edge technologies in a fast paced, collaborative environment. They will contribute significantly to developing novel tools for genomic analysis as part of an interdisciplinary team that places emphasis on extraordinary achievement.
BioNano Genomics is an equal opportunity employer. We offer a positive, diverse and exciting work environment with competitive salary and benefits and the potential for career growth.
To apply for this position please email your resume to hr@bionanogenomics.com and reference the job code SM034.