Tampa, FL – Sept. 21, 2012 -- Pilgrim Software, Inc., a world-leading provider of Enterprise Risk,
Compliance and Quality Management software solutions, today announced that it has attained Safe
Harbor certification from the U.S. Department of Commerce, reflecting its commitment to the privacy of
the data hosted in the on-demand environment of its Software as a Service (SaaS) platform.
The U.S.-EU Safe Harbor Framework is designed to protect the privacy of data received from
organizations in the European Union (“EU”). The policy applies to all personal information received from
Pilgrim’s customers in the European Union.
“Pilgrim Software is the recognized leader in ‘Quality Compliance,’ and as such, we continuously seek to
improve the security, reliability and integrity of all our product and service offerings,” said Thierry Durand,
Pilgrim’s Chief Executive Officer.
“In certifying compliance with the U.S.-EU Safe Harbor Framework, we validate our ongoing commitment
to security, data integrity, privacy and other industry-acknowledged IT best practices. This commitment is
why today Pilgrim leads the market in providing cloud-based Quality Management solutions.”
Safe Harbor Principles are designed to prevent accidental information disclosure or loss. The European
Commission's Directive on Data Protection went into effect in October 1998, prohibiting the transfer of
personal data to non-European Union nations that do not meet the European "adequacy" standard for
privacy protection. U.S. companies can opt into the program as long as they adhere to the seven
principles outlined in the Directive. These principles must provide:
? Notice - Individuals must be informed that their data is being collected and about how it will be
? Choice - Individuals must have the ability to opt out of the collection and forward transfer of the
data to third parties.
? Onward Transfer - Transfers of data to third parties may only occur to other organizations that
follow adequate data protection principles.
? Security - Reasonable efforts must be made to prevent loss of collected information.
? Data Integrity - Data must be relevant and reliable for the purpose it was collected for.
? Access - Individuals must be able to access information held about them, and correct or delete it
if it is inaccurate.
? Enforcement - There must be effective means of enforcing these rules.
Information regarding Pilgrim’s Safe Harbor certification can be found on the U.S. Department of
Commerce U.S.-EU Safe Harbor List. For additional information on the Safe Harbor program visit
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions
for global organizations. Through its integrated platform, Pilgrim helps organizations manage industry and regulatory
compliance, address potential risks, reduce manufacturing costs and improve customer satisfaction. Pilgrim was
named North American Enterprise Compliance & Quality Management Company of the Year – Best Practices
by Frost & Sullivan, and winner of its North American Best-In-Class Customer Value Enhancement Award in the
Enterprise Risk, Compliance and Quality Management Market for the Life Sciences Industry. Pilgrim is a portfolio
company of Boston-based private equity firm Riverside Partners LLC. For more information about Riverside Partners,
visit www.riversidepartners.com. For more information about Pilgrim Software, visit www.pilgrimsoftware.com.