Merrill Brink International Enhances iTrac(R) Translation Management System (TMS)
Merrill Brink’s iTrac is a secure Web-based client portal interface that helps users manage their translation project details from initial estimate to translation, delivery and billing. With iTrac, clients and users have access to real-time project status, and can track job progress through Merrill Brink’s ISO-certified workflow.
“Merrill Brink has always been dedicated to both meeting and surpassing client expectations,” said Claes Holm, president of Merrill Brink International. “We are particularly excited about the TMS product update as we want our clients to know that our translation management within the company meets the industry’s highest standards. Our clients can be confident that their critical translation work is protected at all stages of production within our offices.” Merrill Brink’s iTrac offers convenient online estimating and budgeting tools; simple, online project submission; real-time browser-based status tracking tools; and high-quality translation services that make use of smart technology. Key new features include:
? Increased Security
? Migration to a more robust security platform in line with the ISO27001:2005 certification requirements
? Improved security infrastructure on vendor portal and client portal
? Platform upgrades that enhance client capabilities within the system for managing client users
? Enhanced reporting for clients provides information on costs of active jobs and word count report
? Improved integration with Merrill Brink’s Web-based translation memory technology
For more information about iTrac and its newest product enhancements, contact Merrill Brink International at translations@merrillbrink.com or in the U.S., call (888) 601-9814 or in the U.K., call 44 (0) 20 7562 3300.
About Merrill Brink International
Merrill Brink International (www.merrillbrink.com) is a leading provider of life sciences and medical language solutions for global companies. A proven leader with more than 40 years of experience, Merrill Brink offers a wide range of language solutions including translation, localization, desktop publishing and globalization services.
Merrill Brink is recognized in the industry for its commitment to quality and its pioneering approach of leveraging technology to reduce costs, eliminate redundant processes and accelerate translation life cycles. One of the world’s largest translation service providers, Merrill Brink has succeeded by continually focusing on quality and helping clients streamline the translation process. Merrill Brink is certified to ISO 9001:2008; ISO 27001:2005 and ISO 13485:2003, and registered to EN 15038:2006 and ISO 14971:2007. Together, these standards provide assurance that the most stringent process and quality standards for translation are followed. Merrill Brink International Corporation is a wholly owned subsidiary of Merrill Corporation.