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BLCPro LLC: An Interview With Kuoshin Chi, CEO
9/23/2009 1:49:56 PM
How and why was BLCPro founded?
My partners and I have IT backgrounds.
BLCPro’s parent company, BLC
Consulting Service, started out in 1997
as a contract staffing agency to meet the
IT needs of large pharmaceutical companies.
A few years later, we started offering
field staffing in clinical development.
We had a few people dedicated to that
area, and, during the next few years, it
grew. But, pharma companies, as a costcutting
measure, started preferring to
outsource work instead of bringing consultants
in-house. Because we had the
people and the expertise, we decided at
that time to start the group that would
later become BLCPro. After refining our
focus and tracking the business for a few
years, we established the company as a
subsidiary in 2006 to manage the growing
need for specialty data management
and study support services.
What services does BLCPro
We offer a full suite of standard CRO
services, with core competencies in data
management, study management, programming
and biostats. When our
focus shifted toward more traditional
CRO services, we purchased, installed
and validated Oracle Clinical. We can
now offer hosting services, as well as
offer data management services independent
of an EDC vendor. Obtaining
a full license for Oracle Clinical was a
valuable learning process, a substantial
effort and a significant but worthwhile
In addition to our standard CRO services,
we offer a host of specialty services
related specifically to oncology data, lab
data (central and local), clinical trial
management systems and investigator
What differentiates BLCPro
from other CROs?
Our main differentiator is that we
always deliver. We have what we call
P.E.A.K. Performance™. This stands
for: Planning—comprehensive planning
to ensure flawless execution; Experts—
qualified experts with experience, skill
and dedication; Action—proactive
implementation of plans and solutions;
Keeping our promise—quality deliverables,
return on investment. Our commitment
is to provide quality clinical
services, through P.E.A.K.
Performance™, guaranteeing no end of-
study surprises, saving time and money. We collaborate with our clients
to form a true partnership, ensure
transparency and deliver as promised.
How has the clinical
research industry changed?
One change is the increase in off-shoring
contract work. But, I think what sponsors
have found is off-shoring data management,
for example, doesn’t always
offer the same quality and/or stability.
When you work on a study, it’s not as
though others can just jump in and pick
up the work if a key person leaves. A
team requires proper training and understanding
the history of a project is key.
Managing turnover can be difficult in the
offshoring scenario. In response, sponsor
companies have started to diversify
where they offshore, outsourcing data
management projects to multiple regions.
Adding this approach to the outsourcing
model has impacted the contract research
industry and its competitive landscape.
What are your plans
As a small company, what we find the
most challenging is gaining the trust of
a sponsor company. Despite the
competitive market, we look forward
to the challenge of developing new
but lasting relationships. We make
new contacts every day, and plan to
focus our attention on growing our
small to mid-size sponsor company