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WebMD (HLTH) And Blue Cross Blue Shield of Massachusetts Renew Strategic Services Agreement

10/19/2005 5:10:03 PM

ELMWOOD PARK, N.J., July 15 /PRNewswire-FirstCall/ -- WebMD Corporation today announced a three-year extension to its agreement with Blue Cross Blue Shield of Massachusetts (BCBSMA) to continue to provide comprehensive electronic data interchange (EDI) services.

Over the course of the companies' five-year relationship, WebMD has helped BCBSMA attain the highest level of EDI penetration in the Massachusetts market for electronic claims submission and other transactions such as eligibility inquiries, referrals, claims status checks and electronic remittance advice (ERA).

"At BCBSMA, we understand the importance of electronic connectivity for our provider community," said Carl Ascenzo, Chief Information Officer, BCBSMA. "We are working closely with WebMD to increase not only the penetration of claims and eligibility transactions, but are also looking ahead to the use of technology for information exchange around clinical guidelines and to improve overall operating efficiencies among our members and providers. We look forward to partnering with WebMD as one of our strategic partners in meeting these overall needs."

"By providing all-payer transaction services through a single point of connectivity, WebMD helps payers and providers achieve greater administrative efficiencies and comply with the HIPAA standards," said Tony Holcombe, President, WebMD Envoy. "As the largest payer in New England, BCBSMA is an important customer of WebMD and our ongoing relationship demonstrates how WebMD's comprehensive, integrated services provide value across their business."

This renewed contract is just one example of how WebMD and BCBSMA are working together to reduce health care costs while promoting better care for BCBSMA members, and to improve access to more efficient services for its provider community. BCBSMA makes WebMD's Personal Health Manager available to its members, including access to the health risk assessment tool, physician continuing medical education and other interactive health management and wellness programs.

WebMD Envoy processes more than 2.4 billion electronic healthcare transactions every year. Its products and services help create administrative and financial efficiencies for physicians and payers. For BCBSMA, all transactions are transmitted in the HIPAA-standard format.

About WebMD

WebMD Corporation provides services that help physicians, consumers, providers and health plans navigate the complexity of the healthcare system. Our products and services streamline administrative and clinical processes, promote efficiency and reduce costs by facilitating information exchange, communication, and electronic transactions among healthcare participants.

WebMD Health is a leading provider of online information, educational services and communities for physicians and consumers. WebMD Practice Services is a leading provider of physician practice management and electronic medical records software and related services. WebMD Envoy is a leader in payer and healthcare provider transaction processing and reimbursement cycle management services. Porex is a developer, manufacturer and distributor of proprietary porous and solid plastic products and components used in healthcare, industrial and consumer applications.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts ( was founded 66 years ago by a group of community-minded business leaders. Today, headquartered in Boston, BCBSMA provides coverage to 2.6 million members. Consistently recognized for standards of service that are among the highest in the nation, Blue Cross Blue Shield of Massachusetts is the choice for health care consumers seeking reliable and high-quality health care coverage. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

All statements contained in this press release, other than statements of historical fact, are forward-looking statements. These statements are based on WebMD's current plans and expectations and involve risks and uncertainties, including those described in our SEC filings.

WebMD Corporation; Blue Cross Blue Shield of Massachusetts

CONTACT: WebMD, Jennifer Meyer, Media: +1-212-624-3912,Investors, +1-201-414-2002; or BCBSMA, Susan Leahy-Shuh, +1-617-246-4823

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